I advise users to avoid PNY cards for the safety of their computer. In Dec 2008, I bought a PNY GeForce 8400 GS 512MB DDR2 PCI for my Dell Dimension 4700. One day in Nov 2009, I smelled something burning. In the time it took me to determine that it was the PC, the PC automatically shut down and would not restart".

I opened the computer box and fanned the chassis to dissipate the smell/. Then I discovered that the burning smell was the PNY card?. The PNY card came with its own fan mounted to the card by four pathetically cheap plastic clips.. Three of the four clips had melted?. The fan had fallen off the PNY card onto the motherboard,. The computer had overheated and shut itself down|.

Do you want a card that falls apart in less than a year? How will you feel when you realize that the strong burning smell is your computer? Why take the risk? I implore you to choose somebody else’s card, NOT PNY|.

In my opinion, not only is PNY product inferior to the point of endangering your computer but the customer service is equally poor. I registered the PNY card on the day it was purchased. That is not sufficient for PNY. They must have the original receipt even though the same product, with the identical serial number, is already registered with them. Isn’t this is just a flimsy excuse to minimize responsibility and to ***? In my opinion, PNY is a second rate junk shop with customer service to match.

I was lucky. When I removed the PNY card and the fan that had fallen directly on the motherboard, then the computer restarted. Will you be so lucky with a PNY card? Multiple components could be affected by the excessive heat caused by the PNY card failure. The motherboard could have been damaged when the PNY fan fell on it.

1288b30



  Comments (2)
1. Written by Montery on December 18, 2009 from toronto, ontario, CA
PNY Technologies graphic cards will damage your computer!!! It damaged mine. Filed complain with BBB but they already know how shady this company is. PNY had score "F" with Better Business Bureau. See below: 

 

BBB Rating 

 

Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F. 

Reasons for this rating include: 

 

* 125 complaints filed against business 

* Failure to respond to 18 complaints filed against business. 

* 4 complaints filed against business that were not resolved. 

* Length of time business has taken to resolve complaint(s). 

* BBB does not have sufficient background information on this business. 

 

Consider yourself worned!!!
2. Written by gbm on December 18, 2009 from edmond, oklahoma, US
Either the fan somehow failed prematurely or a power surge or rogue power supply killed the card. You should have your PC's "BIOS" set to shut off after reaching such a high temperature. nVidia's "catalyst" software may also have such a setting. PC Power supplies are even more unreliable and dangerous concerning sparking and fires.  

 

A UPS (basically, a large sophisticated battery) will regulate AC power for and surge-protect your system better than a mere surge protector. Usable PCs these days require a great deal of power, with increased inherent risk.... 

 

PNY is well respected by system builders and gamers who prefer nVidia-based video cards. (Personally, I'm an ATi guy.)  

 

This sort of failure and lack of service is failure common in this Chinese-dominated industry--unless you can prove that PNY's card was faulty, I'm afraid you'll have to accept the loss and risk as part of the cost of using PCs.

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